Posted: 9/22/2011
Location: Beacon Hill, Pittsburgh PA
Reports To: Property Manager
As a Resident Manager, you will represent your community and our company to prospects and residents by ensuring the community is maintained in top condition. You are responsible for maintaining high occupancy through your leasing efforts.
Essential Responsibilities
• Greet customers, explain our pricing, conduct tour of our apartments and community common areas
• Following up on customer leads and helping to coordinate marketing efforts
• Perform grounds keeping duties
• Perform apartment make-readies for future residents
• Handle after-hours emergency maintenance
• Minor repairs on all appliances
• Light electrical repairs
• Light plumbing work
• Maintain common area cleanliness
• Snow removal during winter season
• Maintain positive relations with all community vendors
Personal Competencies
• Caring attitude, pride in your work and the apartment community
• Good people skills and a helpful attitude
• Self-motivated and hard-working
• High-energy – this is a busy hands-on job!
• Good verbal communications skills
• Organized and detail-oriented
• Good record-keeping skills for work orders, parts orders, inventory and service request follow-up
• Able to multitask
• Some plumbing, electrical and miscellaneous maintenance experience
Minimum Education
• High School Diploma or equivalent
Desired Work Experience
• 2+ years in multifamily housing management
We Offer
• Hospitalization insurance
• 401(k)
• Apartment provided (must live on-site)
• Competitive wages with bonus potential
• Paid holidays and vacation
• Ongoing training